Culture & Values

Groundbreaking Performance through Practical Innovation is real and credible because of our people

Our culture fosters open lines of communication, encourages good working relationships and cultivates a positive work environment where everyone can grow and succeed.

The essence of a sustainable company lies in its people. Attracting, developing and retaining a talented and diverse workforce is driven by our company values, which enables us to achieve the high performance culture required in a global company.

Our Company Values Hold Us Together 

The IPL Values are the cultural glue that holds our organization together. They define what we believe in and how we go about our work. They are also the basis on which we stake our reputation as a Group.  Logo - Zero Harm

 Zero Harm for Everyone, Everywhere

  • Promote safe behavior > Think safe > act safe > be safe
  • Train and follow safety systems and procedures
  • Identify and control hazards
  • Look after ourselves and each other

Treat the Business as Our Own

  • Achieve the best financial outcomes through controlling costs, minimizing waste and protecting our assetsLogo - Tread the Business as Our Own
  • Develop positive customer and supplier relationships that benefit and grow the business
  • Be accountable and act with honesty and integrity
  • Invest in initiatives that secure our future

Value People, Respect, Recognize and RewardLogo - Value People, Respect, Recognize & Reward

  • Respect each other and work as a team
  • Communicate in an open and honest manner
  • Invest in the development of people through training
  • Recognize and reward in line with performance
  • Work together to achieve a work-life balance

Care for the  Community & Our EnvironmentLogo - Care for the Community & Our Environment

  • Listen to and work with the community
  • Treat water as a precious resource
  • Minimize environmental impacts and leave NO legacies

Deliver on Our PromisesLogo - Deliver on Our Promises

  • Do what we say we’re going to do
  • Take ownership
  • Find creative ways to deliver
  • Clearly communicate

Think Customer, Everyone, Every DayLogo - Think Customer, Everyone, Every Day

  • Listen, understand and exceed customer expectations
  • Build enduring and mutually beneficial customer relationships at all organizational levels
  • Deliver safe, reliable products and services on time and complete
  • Be the easiest company to do business with

Challenge and Improve the Status QuoLogo - Challenge & Improve the Status Quo

  • Be proactive in seeking continuous improvement of ideas
  • Embrace the change and pursue innovative solutions


Employee Awards Program for Living the Values 

IPL Values Awards celebrate the achievements of an individual employee, or group of employees, who have been exemplary in ‘living the values’. These people help to deliver on our promises and deserve to be recognized for their efforts.